{"xsrfToken":"c9c0aec9461f6c197328b91e7884f092ee8841b7_lout","branding":{"id":"2","key":"mws","name":"mailto.wiki - Send Emails to Confluence | Support","portalBaseUrl":"/servicedesk/customer/portal/2"},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/d31e258f-e0db-4b37-beae-c8431186728e/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJiMGIxZjNhYi00ZTk5LTQ5ZDEtYWM2YS02MjFhYjcyZGRjZjciLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmQzMWUyNThmLWUwZGItNGIzNy1iZWFlLWM4NDMxMTg2NzI4ZSI6WyJyZWFkIl19LCJleHAiOjE3NDM0NDQyNDIsIm5iZiI6MTc0MzQ0MzY0Mn0.kscGz7S4NTnyvj7aEGjHOoAkyIXs5CrN2jEDiWDeYdQ&client=b0b1f3ab-4e99-49d1-ac6a-621ab72ddcf7&mode=fit","logoId":"d31e258f-e0db-4b37-beae-c8431186728e","isLogoAvailable":true,"helpCenterTitle":"Welcome to the CraftCoders Help Center","sharedPortalName":"Help Center","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Welcome to the CraftCoders Help Center","sharedPortalName":"Help Center","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#38778c","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/1a667318-da3a-49d5-a481-24742d1eb29e/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJiMGIxZjNhYi00ZTk5LTQ5ZDEtYWM2YS02MjFhYjcyZGRjZjciLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjFhNjY3MzE4LWRhM2EtNDlkNS1hNDgxLTI0NzQyZDFlYjI5ZSI6WyJyZWFkIl19LCJleHAiOjE3NDM0NDQyNDIsIm5iZiI6MTc0MzQ0MzY0Mn0.ZR4vkts7-AJXlJmKd933VzFYreCaBnsIXUO1xpbOlXE&client=b0b1f3ab-4e99-49d1-ac6a-621ab72ddcf7&height=300&mode=fit","bannerMediaApiFileId":"1a667318-da3a-49d5-a481-24742d1eb29e","useDefaultBanner":false,"isBannerAvailable":true,"hasTopBarBeenSplit":false},"portal":{"id":"2","key":"mws","projectId":10003,"serviceDeskId":2,"name":"mailto.wiki - Send Emails to Confluence | Support","description":"<p>Welcome! You can raise a mailto.wiki - Send Emails to Confluence support request from the options provided.</p>","portalBaseUrl":"/servicedesk/customer/portal/2","reqTypes":[{"id":"10","name":"Licensing and billing questions","descriptionHtml":"","callToAction":"Licensing and billing questions","introHtml":"<p>Choose this if you have questions about licensing or billing.</p>","icon":10536,"iconUrl":"https://craft-coders.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10536","groups":[3],"key":""},{"id":"12","name":"Other questions","descriptionHtml":"","callToAction":"Other questions","introHtml":"<p>Don't see what you're looking for? Select this option and we'll help you out.</p>","icon":10549,"iconUrl":"https://craft-coders.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10549","groups":[3],"key":""},{"id":"11","name":"Product trial questions","descriptionHtml":"","callToAction":"Product trial questions","introHtml":"<p>Trying out our product and want more information? Select this and we'll be happy to answer your questions.</p>","icon":10541,"iconUrl":"https://craft-coders.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10541","groups":[3],"key":""},{"id":"14","name":"Report a bug","descriptionHtml":"","callToAction":"Report a bug","introHtml":"<p>Tell us the problems you're experiencing.</p>","icon":10545,"iconUrl":"https://craft-coders.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10545","groups":[3],"key":""},{"id":"18","name":"Report a security problem","descriptionHtml":"","callToAction":"Report a security problem","introHtml":"","icon":10521,"iconUrl":"https://craft-coders.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10521","groups":[3],"key":""},{"id":"17","name":"Report a system problem","descriptionHtml":"","callToAction":"Report a system problem","introHtml":"","icon":10550,"iconUrl":"https://craft-coders.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10550","groups":[3],"key":""},{"id":"15","name":"Suggest a new feature","descriptionHtml":"","callToAction":"Suggest a new feature","introHtml":"<p>Let us know your idea for a new feature.</p>","icon":10535,"iconUrl":"https://craft-coders.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10535","groups":[3],"key":""},{"id":"16","name":"Suggest improvement","descriptionHtml":"","callToAction":"Suggest improvement","introHtml":"<p>See a place where we can do better? We're all ears.</p>","icon":10539,"iconUrl":"https://craft-coders.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10539","groups":[3],"key":""},{"id":"9","name":"Technical support","descriptionHtml":"","callToAction":"Technical support","introHtml":"<p>Need help installing, configuring, or troubleshooting? Select this to request assistance.</p>","icon":10520,"iconUrl":"https://craft-coders.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10520","groups":[3],"key":""},{"id":"13","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":10527,"iconUrl":"https://craft-coders.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10527","groups":[],"key":""}],"reqGroups":[{"id":3,"name":"General"}],"orderMapping":{"3":[18,17,9,10,11,12,14,15,16]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"f7b246b5-3e2e-3982-95c0-487ac94c1623","appLinkName":"System Confluence","appLinkUrl":"https://craft-coders.atlassian.net/wiki","spaceKey":"MWS","spaceName":"mailto.wiki - Send Emails to Confluence | Support","spaceUrl":"https://craft-coders.atlassian.net/wiki/spaces/MWS","isServer":false},"labels":[],"projectKey":"MWS","serviceDeskId":2,"kbLinkDomainURLs":["https://craft-coders.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":2,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"MWS","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJiMGIxZjNhYi00ZTk5LTQ5ZDEtYWM2YS02MjFhYjcyZGRjZjciLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDAzIjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NDM0NDQ4NDIsIm5iZiI6MTc0MzQ0MzY0Mn0.3nOQB-Zs4Vr5BAa3QOvGotnhmBmrys0cXPjCc_CDL7Y","targetCollection":"upload-project-10003","endpointUrl":"https://api.media.atlassian.com","clientId":"b0b1f3ab-4e99-49d1-ac6a-621ab72ddcf7","tokenDurationInMins":20},"categories":{"categoriesSupported":true,"categories":[]}},"reqCreate":{"id":9,"projectId":10003,"form":{"name":"Technical support","descriptionHtml":"","callToAction":"Technical support","intro":"<p>Need help installing, configuring, or troubleshooting? Select this to request assistance.</p>","instructions":"","icon":10520,"iconUrl":"https://craft-coders.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10520","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"summary","fieldId":"summary","fieldConfigId":"","label":"Summary","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"textarea","jiraFieldType":"description","fieldId":"description","fieldConfigId":"","label":"Description","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[],"rendererType":"atlassian-wiki-renderer"},{"fieldType":"multiselect","jiraFieldType":"components","fieldId":"components","fieldConfigId":"","label":"Components or products","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[],"values":[{"value":"10007","label":"Cloud","selected":false,"children":[]},{"value":"10009","label":"Data Center","selected":false,"children":[]},{"value":"10008","label":"Server","selected":false,"children":[]}]},{"fieldType":"attachment","jiraFieldType":"attachment","fieldId":"attachment","fieldConfigId":"","label":"Attachment","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[]}],"userOrganisations":[],"canBrowseUsers":true,"requestCreateBaseUrl":"/servicedesk/customer/portal/2/create/9","requestValidateBaseUrl":"/servicedesk/customer/portal/2/validate/9","calendarParams":{"firstDay":0,"date":"2025-03-31T19:54:02+0200","useISO8601WeekNumbers":false,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"f7b246b5-3e2e-3982-95c0-487ac94c1623","appLinkName":"System Confluence","appLinkUrl":"https://craft-coders.atlassian.net/wiki","spaceKey":"MWS","spaceName":"mailto.wiki - Send Emails to Confluence | Support","spaceUrl":"https://craft-coders.atlassian.net/wiki/spaces/MWS","isServer":false},"labels":[],"projectKey":"MWS","serviceDeskId":2,"kbLinkDomainURLs":["https://craft-coders.atlassian.net"]},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":true,"showRecaptcha":false,"siteKey":"","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJiMGIxZjNhYi00ZTk5LTQ5ZDEtYWM2YS02MjFhYjcyZGRjZjciLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDAzIjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NDM0NDQ4NDIsIm5iZiI6MTc0MzQ0MzY0Mn0.3nOQB-Zs4Vr5BAa3QOvGotnhmBmrys0cXPjCc_CDL7Y","targetCollection":"upload-project-10003","endpointUrl":"https://api.media.atlassian.com","clientId":"b0b1f3ab-4e99-49d1-ac6a-621ab72ddcf7","tokenDurationInMins":20},"hasProformaForm":false,"proformaTemplateForm":{},"proforma":{"formExists":false,"formValid":false},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}

{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=craft-coders","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"c9c0aec9461f6c197328b91e7884f092ee8841b7_lout","baseUrl":"https://craft-coders.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://craft-coders.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"b0b1f3ab-4e99-49d1-ac6a-621ab72ddcf7","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"0bb29c777bc34e13bca991dad782e11f","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":false,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":false,"helpCenterCustomizationEnabled":false},"helpCenterHomePageSlug":"portals","anonymousEnabled":true,"requestIntroEnabled":true}