/
How to Add Cascading Custom Fields

How to Add Cascading Custom Fields

Use Cascading Custom Fields for Jira (Multilevel Select List) to enhance your Jira projects with advanced custom field types such as deep cascading select lists, validated inputs, and editable checklists.

After installing the app from the Atlassian Marketplace, you can start right away.

Available custom field types

  • Prime Select List (deep cascading)

  • Prime Short Text (validated)

  • Prime To-Do List

Create a new custom field

  1. In Jira, go to Settings (⚙️) → Work items → Fields.
    (Depending on your Jira Cloud navigation, this can also appear under Settings → Issues → Custom fields.)

  2. Click Create new field.

  3. Search for one of the custom field types listed above.

  4. Select the field type.

  5. Enter a Name for the field (optionally a Description) and click Create.

Example:

grafik-20260126-111637.png
Prime Select List - Example

Make the field visible (screens / request forms)

Creating a field does not automatically add it to your create/edit/view screens. To make it available to users, add it to the relevant screens (and, for Jira Service Management, request forms).

Jira (company-managed projects)

  1. Go to Settings (⚙️) → Work items → Screens.

  2. Open the screen(s) used by your project (Create / Edit / View).

  3. Add the field to the screen.

Jira Service Management (portal request forms)

If you want the field to show up in the customer portal:

  1. Open your JSM project.

  2. Go to Project settings → Request types.

  3. Edit the relevant request type and add the field to the form.

Configure the custom field (contexts & field configuration)

Some fields require additional configuration (mandatory), while others work with the default configuration (optional).

  1. Go to Settings (⚙️) → Work items → Fields.

  2. Find your custom field in the list.

  3. Open the field’s More actions (···) menu.

  4. Select Contexts and default value.

  5. Create or edit contexts based on your needs (projects and issue/work item types).

  6. Within a context, open the field’s configuration (for example Edit custom field config) to access field-specific settings (if available for the selected field type).

Notes / troubleshooting

If the field is not visible on issues:

  • confirm the field is added to the correct screens (Create / Edit / View)

  • confirm the context includes the correct project and issue type

If the field is visible but behaves unexpectedly:

  • review the field-specific configuration in the field’s context settings

Next step

Continue with: Available custom field types → Prime Select List (deep cascading)

 

Try it now

Start a free trial from the Atlassian Marketplace:

https://marketplace.atlassian.com/apps/1226627/cascading-custom-fields-for-jira-multilevel-select-list?hosting=cloud&tab=overview

Need help?

Contact our support team viahttps://craft-coders.atlassian.net/servicedesk/customer/portal/70

or via mail ccfsm@craft-coders.atlassian.net.

More apps by CraftCoders

Explore more Jira apps by CraftCoders: https://marketplace.atlassian.com/vendors/1218596/craftcoders-egbr



craft-coders-logo.png

 

This app is maintained and supported by CraftCoders.